John Covington at June 15, 2017 at 9:02am EDT

Yesterday, 14 June 2017, I called the Gloucester County Health Department. I got extremely agitated, because of the directions, when the automatic answering did not provide me with clear instructions on with whom I need to speak. I got into 1 area of the automatic answering that instructed to dial 1 for a list of names, but it only allowed me to complete the connection by entering beginning letters of the name. I didn't know a name. So after hanging up and recalling, I finally got to speak to someone. This system is very frustrating--needs clarity.

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